Privacy Policy

‍Who We Are

Sandes Avenue Dental Practice is the data controller responsible for your personal data.

If you have any questions about this policy or how your data is handled, you can contact us using the details at the end of this page.

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What Information We Collect

We may collect and process the following types of personal data:

Information You Provide to Us

• Name
• Email address
• Phone number
• Any information submitted through contact or enquiry forms

Information Collected Automatically

• IP address
• Browser type and version
• Pages visited and time spent on the website
• Device and usage data

This information helps us improve the website and your experience.

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How We Use Your Information

We use your data to:

• Respond to enquiries and contact requests
• Provide information about our services
• Manage and improve our website
• Monitor website performance and usage
• Support marketing activity where consent has been given

We only use your data where we have a lawful basis to do so.

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Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have given clear permission (e.g. contact forms, marketing)
• Legitimate Interests – to improve our website and services
• Legal Obligation – where required to comply with legal or regulatory requirements

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How We Store and Protect Your Data

We take appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.

Your data is stored securely and only accessible to authorised individuals.

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy.

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Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary, including:

• Website hosting and development providers
• Analytics providers such as Google Analytics
• Marketing platforms such as Google Ads

These providers are required to keep your data secure and only use it for specified purposes.

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Cookies

Our website uses cookies to improve your experience and analyse website performance.

For more information, please refer to our Cookies Policy.

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Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain types of processing
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us.

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Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

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